Does your YouTube video freezes but audio keeps coming in? Many users have encountered this problem on YouTube in their web browser where the videos freeze in the middle but the sound continues. The issue is mostly reported on Google Chrome and Mozilla Firefox, but it can also occur in other web browsers.
If you are one of the users facing the same problem with YouTube videos, then this article is for you. Here we are going to show you methods that will help you to solve the problem in question. So, let’s check.
Why does my YouTube video keep freezing?
YouTube videos may crash if there is a large or corrupted cache and cookies in your web browser. Therefore, clear your browser cache and cookies to fix the problem. It can also happen due to problematic or suspicious extensions and add-ons. So, disable any such extension in your browser and see if the issue is resolved.
Another reason for the same problem could be the fact that hardware acceleration is enabled in your browser. Therefore, if the scenario is applicable, disable the hardware acceleration feature in your browser. Also, if your GPU drivers are not updated, you may experience this problem. So, update your graphics drivers to fix the problem.
YouTube video freezes but audio continues
If your YouTube freezes halfway but the sound keeps coming, here are the fixes you can try:
- Try generic fixes.
- Clear your web browser’s cache and cookies.
- Disable browser extensions or add-ons.
- Disable hardware acceleration.
- Update your GPU driver.
- Try another web browser.
1]Try Generic Patches
Before you jump into advanced troubleshooting, try some general methods to fix the problem. There may be a temporary glitch in your browser or on YouTube that is causing the problem in question. In this case, a few simple tips and tricks work. Here are the tricks you can try:
- You can try reloading the YouTube video several times and see if the issue is resolved.
- Try restarting your web browser then open YouTube to check if the problem is gone.
- Check your internet connection and make sure you are connected to a stable and active internet connection.
- You can even try restarting your PC and see if the problem is fixed.
If the above fixes did not help you, go ahead and try the fixes below.
Lily: YouTube.com Enable code entry error on Xbox One.
2]Delete cache and cookies from your web browser
You are likely to encounter the problem due to corrupted or faulty cache and cookies stored in your web browser. Some cached files or cookies may be causing your YouTube video to crash. Therefore, the first thing to do is to clear the cache and cookie data of your web browser. In this article, we’ll show you how to clear cache and cookies in Chrome, Firefox, and Edge.
To clear browser cache and cookies in Google Chrome, follow the steps below:
- First, open Google Chrome and tap on the three-dot menu option available at the top right corner.
- Now press the More tools > Clear browsing data option and select All time as the Time range.
- After that, check the box Cookies and other site data and Cached images and files checkboxes. If you want to clear other browsing data, you can do that too.
- Then press the Erase data and Chrome will delete all cache and cookie data.
- After the process is completed, restart your web browser and check if you can play the YouTube video without any crashing issue.
Mozilla Firefox users can follow the steps below to clear cache and cookies:
- First, go to your Firefox browser and in the top right corner click on the three bar menu button.
- Now press the Story then the Clear recent history option.
- Then choose All as time range.
- After that, check the box Cookies and Hidden options and other data you want to erase.
- Then click OK button to delete browsing data.
- Finally, reopen the Firefox browser and check if the issue is resolved or not.
You can follow the steps below to clear cache and cookies in Microsoft Edge:
- First, go to Edge and click on the Settings and more > Settings option.
- Now navigate to the Privacy and Services Section and locate the Clear browsing data panel in the right pane.
- Then press the Choose what to erase then set the time range to All time.
- After that, check the Cookies and other site data and Cached images and files checkboxes.
- Then click on the clear now button and it will delete your cache and cookies.
- Finally, you can reopen Edge and open YouTube to see if the issue is resolved or not.
If you are facing the issue in Opera, you can clear Opera’s cache and cookies to fix the issue. However, if that doesn’t help, try the next potential fix to fix it.
3]Disable browser extensions or add-ons
Another thing you can do to fix the problem is to disable your browser extensions or add-ons. Some suspicious or problematic browser extensions may be causing the issue. Therefore, if the scenario is applicable, disabling or removing browser extensions and add-ons should help you fix the problem.
Here’s how to disable extensions in Chrome:
- First, open Chrome and tap on the three-dot menu option.
- Now go to More Tools option and click on Extensions option.
- Next, check for suspicious extensions and disable the toggle associated with the extension one by one.
- After that, open YouTube and see if the video plays without any problem.
For Firefox users, here are the steps to disable add-ons:
- First, go to your Firefox browser and click on the three bar menu button.
- Then select the Add-ons and Themes option from the appeared menu options.
- Now disable the toggles associated with all your add-ons, one by one.
- Once done, go to YouTube and see if the issue is resolved.
If you are using another web browser, you can follow similar steps to disable extensions or add-ons.
If you are still having the same issue where YouTube video freezes but audio continues, you can try the following potential fix.
See: YouTube does not connect to AdSense; AS-08, AS-10 OR 500 error.
4]Disable hardware acceleration
If you have enabled hardware acceleration in your browser, you might be facing the current issue. This is a handy feature but can also trigger issues like YouTube video freezes continuous audio. So, if the scenario is applicable, you can try disabling hardware acceleration on your browser and check if the issue is resolved or not.
Chrome users can follow the steps below:
- First, open Chrome, tap on the three-dot menu button and then choose the Settings option,
- Now keep scrolling down the page and click on Advanced.
- Then disable the Use hardware acceleration if available option that is present under the System section.
- After that, reopen Chrome and see if the issue is resolved.
On Firefox, you can try the steps below to disable hardware acceleration:
- First, go to Firefox and click on three bars > Options.
- Now in the General tab, uncheck the box Use recommended performance settings and Use hardware acceleration if available option present in the Performance section.
- Once done, restart Firefox and see if the issue is resolved.
If this method does not work for you, try the following potential fix.
See: How to Fix No Sound on YouTube on Windows.
5]Update your GPU driver
It is also recommended to keep your graphics drivers up to date to avoid display related issues. So, if the above methods don’t work, update your graphics drivers and see if the issue is resolved.
You can use the Optional Updates feature available in the Settings > Windows Update > Advanced Options section. It allows you to download and install driver updates. You can also try the Device Manager app to keep your graphics drivers up to date. Also, you can get the latest drivers from your device manufacturer’s official website. Or use free third-party driver updater software.
6]Try another web browser
If none of the above solutions help you fix the problem, you can try changing the web browser to play your YouTube videos. If you are using Chrome, try Firefox and see if the problem remains the same or not. It’s kind of a workaround and should help you fix the problem if it’s caused by a glitch or glitch in your current browser.
See: 500 YouTube Internal Server Error Explained.
How to fix frozen video on YouTube?
If your YouTube video keeps freezing on your PC, try clearing the web browser cache and cookies to fix the problem. Other than that, you can also disable your browser extension or add-on, update your graphics driver or disable hardware acceleration. If that doesn’t help, you can try changing web browsers. We have mentioned these fixes in detail above in this article. So check!
Now read: YouTube not working or loading on Chrome.